{"id":1957,"date":"2017-03-21T04:12:18","date_gmt":"2017-03-21T04:12:18","guid":{"rendered":"http:\/\/obieta.com\/?p=1957"},"modified":"2017-03-21T04:12:18","modified_gmt":"2017-03-21T04:12:18","slug":"windows-server-2012-r2-cannot-install-kb2919355","status":"publish","type":"post","link":"http:\/\/obieta.com\/?p=1957","title":{"rendered":"Windows Server 2012 R2 Cannot install KB2919355"},"content":{"rendered":"<p>Following several unsuccessful attempts to install the Windows Server 2012 R2 Update for x64-based Systems (KB2919355), each of which produced error code 80070002,<\/p>\n<p>1. Verify that Windows Update KB2919442 is installed by examining <em>Control Panel\\System and Security\\Windows Update\\View update history<\/em> and, if not, download and install it (<a title=\"http:\/\/www.microsoft.com\/en-us\/download\/details.aspx?id=42162\" href=\"http:\/\/www.microsoft.com\/en-us\/download\/details.aspx?id=42162\" target=\"_blank\" rel=\"noreferrer noopener\">http:\/\/www.microsoft.com\/en-us\/download\/details.aspx?id=42162<\/a>)<br \/>\n2. Download the Windows Windows Server 2012 R2 Update for x64-based Systems (KB2919355, published 4\/16\/2014) (<a title=\"http:\/\/www.microsoft.com\/en-us\/download\/details.aspx?id=42335\" href=\"http:\/\/www.microsoft.com\/en-us\/download\/details.aspx?id=42335\" target=\"_blank\" rel=\"noreferrer noopener\">http:\/\/www.microsoft.com\/en-us\/download\/details.aspx?id=42335<\/a>), including all six files:<br \/>\nWindows8.1-KB2919355-x64.msu<br \/>\nWindows8.1-KB2932046-x64.msu<br \/>\nWindows8.1-KB2934018-x64.msu<br \/>\nWindows8.1-KB2937592-x64.msu<br \/>\nWindows8.1-KB2938439-x64.msu<br \/>\nWindows8.1-KB2959977-x64.msu<br \/>\n3. If it does not already exist, add an empty <em>System Tools <\/em>folder to <em>C:\\ProgramData\\Microsoft\\Windows\\Start Menu\\Programs<\/em><br \/>\n4. Run the following command with administrative privileges:<br \/>\n<em>dism \/online \/remove-package \/packagename:Package_for_KB2919355~31bf3856ad364e35~amd64~~6.3.1.14<\/em><br \/>\n5. Reboot PC<br \/>\n6. Run the following two commands with administrative privileges:<br \/>\n<em>\u00a0\u00a0\u00a0\u00a0 dism \/Online \/Cleanup-image \/Restorehealth<\/em><br \/>\n<em>\u00a0\u00a0\u00a0\u00a0 dism \/online \/cleanup-image \/startcomponentcleanup<\/em><br \/>\n7. Run the Microsoft Fixit tool for Windows Update (<a title=\"http:\/\/support.microsoft.com\/kb\/971058\" href=\"http:\/\/support.microsoft.com\/kb\/971058\" target=\"_blank\" rel=\"noreferrer noopener\">http:\/\/support.microsoft.com\/kb\/971058<\/a>)<br \/>\n8. Select and run \u201cCleanup system files\u201d by using the <em>Disk<\/em><\/p>\n<p>9. Reboot Windows Server 2012 R2<br \/>\n10. Temporarily disable anti-virus software while executing the following step<br \/>\n11. Manually install the updates (downloaded in step 2) in the following order:<br \/>\nKB2919355<br \/>\nKB2932046<br \/>\nKB2959977<br \/>\nKB2937592<br \/>\nKB2938439<br \/>\nKB2934018<\/p>\n<p>At the point of running KB2919355 i got a new error 0x800f0902<\/p>\n<p>HKEY_LOCAL_MACHINE\\SYSTEM\\CurrentControlSet\\Services\\TrustedInstaller<\/p>\n<p>Check and see if start is set to manual or automatic this article explains it 3 = manual, 2=auto (it cannot be changed through registry)<\/p>\n<p>http:\/\/support.microsoft.com\/kb\/968440<\/p>\n<p>start the service mentioned in the article to and change to automatic and the manual update instals with a reboot notification.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Following several unsuccessful attempts to install the Windows Server 2012 R2 Update for x64-based Systems (KB2919355), each of which produced error code 80070002, 1. Verify that Windows Update KB2919442 is installed by examining Control Panel\\System and Security\\Windows Update\\View update history and, if not, download and install it (http:\/\/www.microsoft.com\/en-us\/download\/details.aspx?id=42162) 2. Download the Windows Windows Server 2012 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[1],"tags":[],"_links":{"self":[{"href":"http:\/\/obieta.com\/index.php?rest_route=\/wp\/v2\/posts\/1957"}],"collection":[{"href":"http:\/\/obieta.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/obieta.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/obieta.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/obieta.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1957"}],"version-history":[{"count":0,"href":"http:\/\/obieta.com\/index.php?rest_route=\/wp\/v2\/posts\/1957\/revisions"}],"wp:attachment":[{"href":"http:\/\/obieta.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1957"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/obieta.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=1957"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/obieta.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=1957"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}